Maintenance reminders
Spring books itself. Fall too.
Anything on a cycle can remind itself: seasonal tune-ups, annual service, the visit that is due every six months. The reminder goes out on time with a booking link inside, and the calendar fills with work you did not chase.
Win-back texts
Old customers are the cheapest new customers.
Somebody who paid you twice and went quiet is worth more than any ad click, and one honest text usually does it. Linq watches for customers going cold and sends the nudge that brings them back, from the number they already know.
Your campaigns
Set the cadence. Or just let it run.
Yes. Build a campaign, pick who gets it and send it — one-off announcements and your own segments, alongside the automatic follow-ups that run on their own.
Try it on a real week
Fourteen days. Your actual jobs.
Not a sandbox with fake customers in it. Put a real week through the board, answer real calls with it, and see what the Friday number looks like. Fourteen days, no card, cancel any day.
From your business number
Texts from a number they saved, not a shortcode.
Everything sends from the business line customers already have in their phones, which is why these messages get read like messages instead of deleted like marketing. Replies land back in Linq next to the customer record, so a "yes, book me in" becomes a job in one tap.
Campaign questions
What goes out automatically?
Review requests when jobs close, maintenance reminders when service comes due, and win-back texts when good customers go quiet. The loop's tail end, running on its own.
Will this spam my customers?
No, and it would be bad business if it did. Messages are tied to real events in the customer's history, a due date, a closed job, a long silence, not a blast calendar.
Can customers opt out?
Standard STOP handling: a customer texts STOP and they are opted out immediately, with no further messages until they opt back in.
What does texting cost?
SMS and the business number come with the Growth plan and up, with usage metered at carrier rates, the same line item that is on the pricing page instead of hiding in one.
Do I need the Linq platform for this?
Yes. Follow-ups run on your customer and job history, which is the point: the message goes out because something real happened, not because it is Tuesday.
Get started with SMS & email marketing
Today's job books next year's.
Turn on the loop's tail end and let the calendar fill itself.
Linq is SMS & email marketing for shops that would rather be on the tools than at a desk: start free, or put one real week through it on the 14-day trial and judge it on Friday.
