Customer and property records
People move, houses stay. The record follows the address: every visit, every install, every note.
Field service CRM software that lives in the field
Your best salesman is the last job you did.
Generic CRMs were built for sales teams working pipelines. A trade business works addresses: the water heater you installed in 2024 is the replacement call in 2034, if anyone remembers. When the history lives in the old tech's head or a shoebox of invoices, every departure is amnesia. Linq keeps the memory in the system, where it survives staff turnover and pays rent.
MO
Marcus Okafor1140 Fraser St · since Mar 2023
RepeatHistoryNotesPhotosInvoices
- 12 JunRekey, 4 doors$310
- 03 MarDeadbolt install, rear entry$185
- 19 NovEmergency lockout, 11:52 PM$89
- 02 AugKey fob programming$140
Note from Dane
Gate code 4417. Dog is friendly. Back door sticks in summer.
Field service CRM software that lives in the field
Customer records, job history & follow-ups
One record. The whole relationship.
Photos and notes on everything
The panel before and after, the gate code, the dog that bites. In the system, not in a text thread.
Full job history at a glance
What was done, what was quoted, what was paid, in one scroll. "Have we been here before" always has an answer.
Calls on the record
The business line runs through Linq with call recording built in, so what was promised on the phone is never a debate.
Follow-ups that send themselves
Review requests when the job closes, comeback campaigns when the season turns. The re-loop runs on schedule, not on memory.
The whole loop attached
This isn't a contact list bolted to your tools. The same record runs the booking, the dispatch, the ETA texts and the payment.
How it works
One customer, year after year.
- March 2026 Water heater install. Photos, serial and quote land on the property record. Review request out at the door.
- November 2026 Seasonal follow-up goes out. The customer books a maintenance visit from the text.
- November 2027 Same again. Nobody at the shop had to remember.
- The day it finally dies They don't search "plumber near me." They call the shop that knows the house.
Pricing
One flat bill for the whole crew.
Four plans, flat monthly, no per-user fees inside your seat count. See full pricing at /pricing.
Try it on a real week
Fourteen days. Your actual jobs.
Not a sandbox with fake customers in it. Put a real week through the board, answer real calls with it, and see what the Friday number looks like. Fourteen days, no card, cancel any day.
CRM questions
What is a CRM for home services?
A CRM for home services keeps a trade business's customers, properties, jobs, photos and payments in one record built around addresses and repeat visits. Linq adds the field side: the same record runs booking, dispatch, ETA texts and payment at the door.
How is this different from a generic CRM?
A generic CRM tracks a sales pipeline. A trade business tracks houses and equipment over years. Linq is built for the second: property records, job history, and follow-ups timed to seasons and service intervals, not deal stages.
Does it keep the full job history?
Yes. Every visit, quote, photo, call recording and payment sits on the customer and property record, so the history survives staff changes and lives longer than anyone's memory.
How does Linq compare to Housecall Pro's CRM?
Both keep customer records; the difference is what the record drives. In Linq the same record runs the AI receptionist's booking, the dispatch board, and payment in the field. See Linq vs Housecall Pro for the direct comparison.
Is Linq a Jobber alternative for CRM?
Yes. Customer and job records are the spine of the platform, not an add-on. See Linq vs Jobber for the full comparison.
Get started with CRM for home services
Give the shop a memory.
Start the record with the next call the AI receptionist answers (Growth plans and up).
Linq is CRM for home services for shops that would rather be on the tools than at a desk: start free, or put one real week through it on the 14-day trial and judge it on Friday.
