Model and serial on file
Photos and notes live on the job record, so the tech arrives knowing the machine, not guessing at it.
Answering service for appliance repair
The fridge died overnight. They're calling at 8:01.
There's food in a cooler on the counter and a homeowner working down the search results. The Linq AI receptionist answers around the clock, books the visit, and texts back every missed call (Growth plans and up). The first shop that answers gets the job; everyone else gets the voicemail beep.
Dane4 jobs
8:00Rekey · Maple St
10:30Deadbolt install
11:15Lockout · emergencydragged here
2:00Commercial survey
Rosa3 jobs
8:30Safe service
11:00Key fob program
3:15Master key system
Tuan2 jobs
9:00Storefront repair
Open
1:45Rekey · 4 doors
Sent automatically
Dane is on the way. Arriving 11:15 to 11:35.
Answering service for appliance repair
Appliance repair scheduling, dispatch & invoicing
One visit, if the record's right.
Dispatch with ETA texts
Jobs move on a drag-and-drop board and the customer automatically gets the arrival window by text.
Quotes on the spot
Diagnose, quote, and the customer signs on their phone at the kitchen counter. No "we'll email you something."
Return visits without chaos
When a part has to be ordered, drag the return visit onto the board and the new window texts itself to the customer.
Tap-to-pay at the counter
Card on the spot or a pay link by text. The invoice closes before the van leaves.
Missed-call text-back
The ring you couldn't take gets a text before they call the next shop on the list.
Try it on a real week
Fourteen days. Your actual jobs.
Not a sandbox with fake customers in it. Put a real week through the board, answer real calls with it, and see what the Friday number looks like. Fourteen days, no card, cancel any day.
Built with tradespeople
Shaped on a live dispatch floor.
Internal link
/customers/safe-and-secure-locksmith
How it works
One dead fridge, start to finish.
- 7:58am. The fridge died overnight. The AI receptionist answers and books the afternoon slot.
- 8:00am. The customer gets a confirmation text with the arrival window.
- 12:40pm. First visit. The tech photographs the model sticker, quotes the repair on the spot, and the customer signs on their phone.
- 1:15pm. The part's on the truck. Fixed, tap-to-pay at the counter, and the review request goes out before the van leaves the block.
Pricing
One flat bill for the whole crew.
Four plans, flat monthly, no per-user fees inside your seat count. See full pricing at /pricing.
Appliance repair software questions
What is appliance repair software?
Appliance repair software runs a repair company's scheduling, dispatch, customer records, quotes and invoicing in one system built around the service call. Linq adds 24/7 answering, ETA texts, and payment at the counter.
Does Linq track model and serial numbers?
Yes. Photos and notes live on the job and customer record, so model, serial and service history are in the tech's hand before the doorbell.
Can customers sign quotes and pay deposits from their phone?
Yes. The quote arrives by text or email, the customer signs on their screen, and deposits are collected before parts get ordered.
How does Linq handle return visits when a part is ordered?
The return visit is dragged onto the dispatch board like any job, and the customer automatically gets the new arrival window by text. Nothing lives on a sticky note.
Does Linq answer calls when the shop is closed?
The 24/7 AI receptionist answers, books jobs into your schedule, and texts back any call that slips through (Growth plans and up). Dead appliances don't respect business hours.
Is Linq a Jobber alternative for appliance repair?
Yes, and the direct comparison is the fastest read: see Linq vs Jobber. For the wider field, our Jobber alternatives guide covers the market.
Get started with appliance repair software
Book the dead-fridge call.
The AI receptionist can start taking tonight's calls (Growth plans and up).
Linq is appliance repair software for shops that would rather be on the tools than at a desk: start free, or put one real week through it on the 14-day trial and judge it on Friday.
